Chinese 101 support

Help us make learning better.

Report a confusing lesson, a technical problem or an inappropriate ad.

Send feedback

Include your app version, Android version, the lesson or character, and what you expected to happen. For an ad report, include the advertiser’s name and approximate time.

Share feedback or report a problem

Our email feedback channel is being prepared. The feedback page will open once our support inbox is ready.

Purchases and tester codes

Use “Restore purchases” with the Google account used at checkout. Redeem a supplied tester code in Google Play, return to Chinese 101, then restore. Review the code’s renewal terms before accepting.

Manage Google Play subscriptions · Request help with a refund

Privacy

Use “Ad privacy choices” in the app when available. Clear app storage to remove local progress. Uninstalling does not cancel a subscription. Read the privacy policy.